Many cleaners call themselves eco-friendly, but did you know that we offer the only 100% perc-free dry cleaning pick-up and delivery service in Palm Beach County?

So let us do the driving for you! With OZO2, you can have your clothes picked up any day of the week* - no need to remember "service days." And you don't have to be at home. Rejoice, your to-do list just got shorter!

We currently service the areas of West Palm Beach, Palm Beach, Lake Worth, Royal Palm Beach, Wellington, Palm Beach Gardens, Jupiter, Delray Beach, Boynton Beach, and Boca Raton.

Need us to launder and hand-press your fabulous linens? Please note, due to the overwhelming demand, current turnaround is 7 days.

Step 1: Pick-up & Delivery Information (fields marked with * are required)

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Step 2: Preferences?

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Step 3: Billing information

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Please be advised that a $5 valet bag deposit will be charged to your credit card. This amount will be credited back to your account and applied toward your first order.

Thank you for signing up! You will be contacted with more information as soon as we process this form.

PRESS SUBMIT BUTTON ONLY ONCE. IT MAY TAKE A FEW SECONDS FOR THE CONFIRMATION MESSAGE TO APPEAR.

*Daily Pick-up is currently available in Downtown West Palm Beach only. Other areas are serviced per set route schedule. We will contact you to let you know when drivers collect orders from your neighborhood.

By requesting services from OZO2USA.com, you agree to the following terms and conditions:


Order Pick-up

Our drivers collect orders after 8:30 am, Monday through Saturday. We must receive your request no later than 1 pm on the day prior to your desired pick-up date. (If you wish to schedule a pick-up for Monday, submit your request no later than Saturday).


Unclaimed items

Customers who bring their orders in to our location must pick their items up within 30 days following the ready date. Any property not claimed within that time will be donated to a charity of our choice.


Items delivered to home or office

If an order is delivered to the drop-off address on file on the date it was promised, the driver has the client's permission to leave the items at the designated location as chosen by the client, should he/she (his/her family member or agent) not be available to accept the order in person. The client will not hold OZO2 responsible for any items missing after the order has been dropped off.


Damaged Property

OZO2 adheres to the standards and policies set forth by the Fabricare Industry and the International Dry-cleaning & Laundry Institute . We exercise the utmost care in cleaning and processing garments entrusted to us and use such processes which, in our opinion, are best suited to the type and condition of each individual garment. Nevertheless, we cannot assume responsibility for inherent weaknesses or defects in materials which may result in tears or development of small holes in fabric that are not readily apparent prior to processing. We cannot issue guarantees against possible color loss, color bleeding, shrinkage or damage to accessory items such as belts, buttons, beads, ties or zipper pulls. OZO2's liability for any damaged items shall not exceed ten (10) times the charge for cleaning of that garment regardless of brand or condition. Any damaged items must be reported and returned to OZO2 for inspection within 5 business days.


Lost Items

Any lost items must be reported within 5 business days. OZO2 will make every reasonable effort to track the missing item that was processed and will review all lost items claims on a case by case basis. Any items determined to have been lost by OZO2 will be reimbursed in accordance with the International Fabricare Fair Claims Guide and shall not exceed ten (10) times the charge for cleaning of that garment regardless of brand or condition.


Loose Items

OZO2 is not responsible for loose/ removable items such as detachable buttons, cufflinks, belts, broaches, laces, etc. or items left in the pockets (watches, jewelry, cash, cards, hair accessories). We request that customers remove these items and empty pockets prior to dropping items off or leaving them for pick-up. OZO2 is not responsible for the damage to your garments from items left in pockets (Lipstick, Gum, Pens, etc.). While we will check the pockets of the garments brought in for cleaning or washing and will return any such found items, the company cannot be held responsible for those.


Barcodes

OZO2 will attach a permanent thermal barcode to your garments in a discreet location. These barcodes are used to track client's orders, follow his/her instructions, help with preventing losses and ensuring that client is billed correctly every time. Temporary barcode labels will be attached to extremely delicate items.


Turnaround Time

While in most cases our turnaround time is two working days, it may vary based on the type of cleaning needed for certain items or garments. OZO2 will make every effort to adhere to our service schedule; however, we cannot guarantee turnaround times and assume no responsibility for any damages that may occur due to a delay in service. Turnaound time for household items (such as bed linens, comforters, etc.) is 7 days.